Wings iNet...

CAPTAINPAD POINT OF SALE

Introduction

CaptainPad is the cutting edge technological solution for automating the order execution processes, in hotels and restaurants. Gone are the days where captain takes order on a paper pad , physically takes it to billing counter and a kitchen. Here is a solution where Captain carries a smart wireless touch pad device. The billing station and the kitchen has wireless printers. The whole menu card is loaded with the Captain device. Captain can now send the order from his device wirelessly to the kitchen and billing station. KOT/ BOT and billing information is generated instantaneously. Captain need not go anywhere. Not only this smoothens and speeds up the order management but also improves customer satisfaction. It also generates various Management Information System (MIS).

It comprises of following

One or more wireless touch screen devices for captains or waiters.
One or Two PCs, one at reception/billing counter and one in the kitchen. Kitchen PC can be replaced with wireless device.
KOT (Kitchen Order Ticket)/BOT (Bar Order Ticket) Printers in kitchen.
CaptainPad RMS, The powerful order management software installed at reception/billing counter PC.
Waiter Screen for waiter.
Wireless network setup (H/W devices as per area coverage)

Advantage

Increased tractability of the ordered items
Enhanced suggestive selling
Enhanced Customer service
Waiter can stay in their allocated areas
No manipulations in billing
Fast operation
Avoid irregularities in bills
Decreased stress
Maximum staff utilization
No lost or incorrect orders
Minimum billing errors
Increase table turnover

How it works

In conventional restaurant management , captains take order on a paper pad , gives it to waiter for making its entry with the operator and take it to kitchen , bar or pantry etc. In this situation not only the legwork of waiter is increasing lot of manual interaction and interpretation is required. Not only everybody's precious time is wasted in turn customer also waits for the service from the waiter resulting in pressure situation and poor order management.

But with Captain Pad solution captain can take orders on a wireless touch pad handheld in which your all menu items are already loaded, captain just has to add the items and order from his device, instantly the KOT/BOT comes out at their respective departments.

Work flow char

Commerical benifits of CaptainPad

Complete business management through detailed analysis
Increase in Sales
High performance smart restaurant
Increased profitability
Secured transactions
Reduce lab our cost

Special Features

35 different types of MIS reports
K.O.T./ B.O.T. Audit and Reports
Keeps track of cash balance
Table status
Multi outlet handling
Wireless ordering
Department wise K.O.T./B.O.T.